Outage in Brandwatch
Consumer Research - Issues collecting TikTok, Threads, and LinkedIn Brand Mentions data
Resolved MajorIncident Report
We’re currently experiencing issues with data collection from TikTok, Threads, and LinkedIn Brand Mentions, which began around 5pm CET yesterday.
This is affecting Consumer Research and Listen.
Our Engineering team is actively investigating, and we’ll share updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/21/2026 08:04PM
This incident has been resolved.
MONITORING
2 days ago - at 04/21/2026 07:06PM
Our Engineering team has deployed a fix for this issue and the data is now flowing again. The system is working through a backlog of the data still, and we'll confirm once everything is caught up again.
INVESTIGATING
2 days ago - at 04/21/2026 02:05PM
We’re currently experiencing issues with data collection from TikTok, Threads, and LinkedIn Brand Mentions, which began around 5pm CET yesterday.
This is affecting Consumer Research and Listen.
Our Engineering team is actively investigating, and we’ll share updates as soon as more information becomes available.
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