Outage in Brandwatch

Query Backfilling Stuck

Resolved Major

April 23, 2026 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue where query backfilling processes are stuck or delayed. As a result, some users may notice that historical data is not populating as expected, or that newly created/updated queries are not fully backfilled Apologies for the inconvenience caused and thank you for your understanding.

Components affected

Brandwatch Consumer Research Application Brandwatch Listen

Trusted by 1,000+ teams

Be the First to Know When Vendors Go Down

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 7 hours ago - at 04/23/2026 09:17AM

This incident has been resolved.

MONITORING about 7 hours ago - at 04/23/2026 08:53AM

We are continuing to monitor for any further issues.

MONITORING about 8 hours ago - at 04/23/2026 07:55AM

Processing of Query backfills has resumed. There is a backlog of Queries requiring backfilling currently. Therefore, we kindly advise refraining from creating new Queries for the time being.

INVESTIGATING about 9 hours ago - at 04/23/2026 07:23AM

We are currently investigating an issue where query backfilling processes are stuck or delayed. As a result, some users may notice that historical data is not populating as expected, or that newly created/updated queries are not fully backfilled

Apologies for the inconvenience caused and thank you for your understanding.

Latest Brandwatch outages

Consumer Research - Issues collecting TikTok, Threads, and LinkedIn Brand Mentions data - 2 days ago

Consumer Research - Backfill Issues Affecting Some Clients - 10 days ago

Publish: Instagram Reels failing to publish - 11 days ago

Consumer Research - Specific dashboard templates show no available queries - 14 days ago

Consumer Research - Degraded performance Quick Search - 15 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook