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Outage in Brandwatch

Consumer Research - Issues with dashboard filters

Resolved Minor
June 05, 2026 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue where some users have reported that dashboard filters are not applying when changed. At this time, the issue appears to affect a subset of clients rather than all users. Our engineering team is actively investigating the root cause and working to identify a resolution. We understand the impact this may have on your workflows and appreciate your patience while we work to resolve the issue. We will provide further updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 06/05/2026 01:19PM

The issue affecting dashboard filters has now been resolved.

Our engineering team identified the root cause and implemented a fix. Dashboard filters should now apply correctly when changed.

We will continue to monitor the platform to ensure stability and normal performance.

Thank you for your patience while we worked to resolve this issue.

IDENTIFIED 14 days ago - at 06/05/2026 10:26AM

We are currently investigating an issue where some users have reported that dashboard filters are not applying when changed.

At this time, the issue appears to affect a subset of clients rather than all users. Our engineering team is actively investigating the root cause and working to identify a resolution.

We understand the impact this may have on your workflows and appreciate your patience while we work to resolve the issue.

We will provide further updates as soon as more information becomes available.

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