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Outage in Brevo

Multiple services are impacted

Resolved Major
May 07, 2026 - Started 10 days ago - Lasted about 3 hours

Incident Report

We’ve detected an issue affecting SMTP , and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

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Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 05/07/2026 07:34AM

We are observing a reduction in errors, and our team will continue to closely monitor the system until all services have fully returned to normal operation.

MONITORING 10 days ago - at 05/07/2026 07:20AM

We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.

We’ll provide an update once we confirm the issue is fully resolved.

IDENTIFIED 10 days ago - at 05/07/2026 07:07AM

We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.

We will continue to share updates as we progress toward resolution.

INVESTIGATING 10 days ago - at 05/07/2026 06:33AM

We are still experiencing an issue which is impacted multiple services.

We have identified more services are impacted

• Delay in events processing and redirection links
• Delay in transaction and marketing emails
• Automation services
• Contacts management API
• SMS sending


Our team is actively investigating and working to resolve the issue as quickly as possible. We will continue to share updates as we learn more.

IDENTIFIED 10 days ago - at 05/07/2026 06:02AM

We are still experiencing an issue, which is impacting multiple dependent services.

At this time, we have identified the following impacts:


• Transactional emails delivery
• Marketing emails delivery
• SMTP services are getting better


Our team is actively investigating and working to resolve the issue as quickly as possible. We will continue to share updates as we learn more.

IDENTIFIED 10 days ago - at 05/07/2026 05:47AM

We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.

We will continue to share updates as we progress toward resolution.

INVESTIGATING 10 days ago - at 05/07/2026 05:38AM

We’ve detected an issue affecting SMTP , and as a result, some customers may be experiencing disruptions while using it.

Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

We apologize for the inconvenience and will share further updates as soon as we have more information.

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