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Outage in Brex

Issues with sending email notifications

Resolved Major
April 23, 2025 - Started 12 months ago - Lasted about 15 hours
Official incident page

Incident Report

We are experiencing issues sending emails to customers as a result of our downstream partner SendGrid. https://status.sendgrid.com/incidents/6fj45kvpw8n3

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/24/2025 12:40PM

SendGrid has confirmed that email delivery should be restored as of 9:08pm PDT yesterday.

MONITORING 12 months ago - at 04/24/2025 12:05AM

SendGrid has mitigated their incident and we are monitoring email delivery recovery

IDENTIFIED 12 months ago - at 04/23/2025 09:56PM

We are experiencing issues sending emails to customers as a result of our downstream partner SendGrid.

https://status.sendgrid.com/incidents/6fj45kvpw8n3

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