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Outage in Brex

Two factor authentication seeing increased loading time

Resolved Major
April 02, 2026 - Started 2 days ago - Lasted 43 minutes
Official incident page

Incident Report

Summary AI Generated

Brex experienced a major incident where two-factor authentication was loading significantly slower than normal, affecting user login processes. The authentication system experienced increased latency for 43 minutes before the issue was resolved. The service latency stabilized and returned to normal performance levels.

We are currently investigating an issue with our two factor authentication taking a long time to load.
Components affected
Brex Authentication

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/02/2026 06:24PM

We have seen latency stabilize.

MONITORING 2 days ago - at 04/02/2026 05:52PM

We are seeing latency stabilize and are continuing to monitor

INVESTIGATING 2 days ago - at 04/02/2026 05:43PM

We are currently investigating an issue with our two factor authentication taking a long time to load.

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