Outage in Brex
Unable to add cards to digital wallet
Resolved MajorIncident Report
We are currently investigating an issue with some users unable to add their card to digital wallet.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/02/2025 03:01AM
The issue has been resolved.
IDENTIFIED
12 months ago - at 05/02/2025 12:39AM
We have identified the issue, and are currently applying a fix.
INVESTIGATING
12 months ago - at 05/01/2025 06:45PM
Some users have reported success when manually inputting their card details in their wallet App, and not through the Brex App.
INVESTIGATING
12 months ago - at 05/01/2025 06:00PM
We are in contact with Mastercard. We believe the issue to be caused by requests not reach Brex.
INVESTIGATING
12 months ago - at 05/01/2025 05:24PM
We are currently investigating an issue with some users unable to add their card to digital wallet.
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