Brex experienced API failures returning HTTP 500 errors during two windows (8:00-8:30 PM PT and 9:35-9:50 PM PT) due to database maintenance, affecting the Partner API, Dashboard, and Partner Integrations for a total of 19 minutes. Card and transaction operations were temporarily unavailable, and some users were unable to load the Dashboard during these periods. The maintenance was completed and all services were restored, with failed API calls able to be successfully retried.
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The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions.
Between 8:00 PM - 8:30 PM PT and 9:35 PM - 9:50 PM PT, a subset of requests to our API returned HTTP 500 errors due to database maintenance. During this window, some card and transaction operations were temporarily unavailable, which may have prevented the Dashboard from loading for some users.
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