Brex experienced an 8.5-hour incident where card transactions were missing from transaction feeds, impacting integrations with QuickBooks, Expensify, and other partners via the Partner API. The issue has been resolved, with most missing transactions expected to sync automatically within 24 hours. A small number of affected users may require additional action and will be contacted directly by Brex support.
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We have resolved the issue and transactions are now being synced correctly. In the vast majority of cases, previously missing transactions will show up automatically in the next 24 hours.
In a few rare cases, additional action may be required and we will reach out directly. If you do not see expected transactions please monitor your inbox, or reach out to our support team for further assistance.
We have received reports of missing transactions in transaction feeds affecting integrations with Quickbooks, Expensify and other partners. We are currently investigating this issue.
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