Brex experienced a major incident lasting approximately 1.1 hours in which customers faced delayed notifications, errors loading the Tasks page, and issues resetting authentication methods such as passwords and 2FA. The Dashboard and card authorization components were affected. The root cause was identified and fully resolved, with all services returning to normal operation.
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We’ve resolved the issue affecting notifications and the Tasks page. All services are operating normally.
We have identified the issue and are working on a fix.
Customers may experience delays receiving notifications, as well as delays or errors when loading the Tasks page or resetting authentication methods such as passwords or 2FA. Our team is investigating and working to restore normal service.
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