Outage in Bridge

Some users have been unable to access Bridge

Resolved Major
October 30, 2023 - Started about 1 year ago - Lasted about 13 hours
Official incident page

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Outage Details

Our Engineering and Ops teams are investigating an issue preventing some accounts from accessing/using Bridge. This issue is causing users to see a "Bridge is temporarily unavailable" message. We are working toward restoring service as quickly as possible and will provide another update soon. We apologize for the trouble!
Components affected
Bridge Learn
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/31/2023 01:28AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/30/2023 10:40PM

Our team has been able to implement a fix that has resolved this issue for the majority of users and we are communicating directly with those that are still seeing any impact resulting from this incident. Thank you again for your patience while working through this issue!

IDENTIFIED about 1 year ago - at 10/30/2023 06:23PM

We are seeing improved performance across Bridge, with operating levels returning to normal. Our team is continuing to work toward a full resolution as quickly as possible. Thank you for your patience!

INVESTIGATING about 1 year ago - at 10/30/2023 03:07PM

Our Engineering and Ops teams are investigating an issue preventing some accounts from accessing/using Bridge. This issue is causing users to see a "Bridge is temporarily unavailable" message. We are working toward restoring service as quickly as possible and will provide another update soon. We apologize for the trouble!

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