Outage in BridgePay Network Solutions

Heartland Payment Systems - Degraded Performance

Resolved Maintenance
January 28, 2023 - Started almost 2 years ago - Lasted 10 minutes
Official incident page

Need to monitor BridgePay Network Solutions outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BridgePay Network Solutions, and never miss an outage again.
Start Free Trial

Outage Details

Heartland Payment Systems is currently having connectivity issues. Merchants using the Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Components affected
BridgePay Network Solutions BridgePay Phone Support BridgePay Network Solutions IntegraPay BridgePay Network Solutions Chase Paymentech Canada BridgePay Network Solutions Paya BridgePay Network Solutions Heartland Portico BridgePay Network Solutions PayGuardian Cloud UAT API BridgePay Network Solutions Merchant e-Solutions BridgePay Network Solutions Valutec BridgePay Network Solutions MyBridgePay UAT Portal - Virtual Terminal and Reporting BridgePay Network Solutions PathwayLink Boarding Portal BridgePay Network Solutions First Data Rapid Connect BridgePay Network Solutions Gateway.Itstgate.com - Virtual Terminal, Reporting, API BridgePay Network Solutions Stored Value Solutions (SVS) BridgePay Network Solutions Vantiv BridgePay Network Solutions eCard BridgePay Network Solutions WorldPay BridgePay Network Solutions Visa ACP BridgePay Network Solutions Heartland Portico BridgePay Network Solutions SparkBase BridgePay Network Solutions TenderCard BridgePay Network Solutions Concord EFS Network BridgePay Network Solutions First Data Omaha BridgePay Network Solutions BridgePay Email Support BridgePay Network Solutions Mercury Payment Systems BridgePay Network Solutions PayGuardian Cloud API BridgePay Network Solutions GiveX BridgePay Network Solutions BridgePay Gateway WebLink 3.0 - Hosted Payment Page BridgePay Network Solutions ProfitStars BridgePay Network Solutions Fastcheck Network BridgePay Network Solutions Chase Paymentech BridgePay Network Solutions MyBridgePay Portal - Virtual Terminal and Reporting BridgePay Network Solutions First Data North BridgePay Network Solutions GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API BridgePay Network Solutions BridgePay Gateway API - BridgeComm BridgePay Network Solutions BridgePay Integration Support Portal BridgePay Network Solutions PathwayLink UAT Boarding Portal BridgePay Network Solutions TSYS BridgePay Network Solutions BridgePay UAT WebLink 3.0 - Hosted Payment Page BridgePay Network Solutions First Data Nashville BridgePay Network Solutions BridgePay UAT API - BridgeComm BridgePay Network Solutions Elavon BridgePay Network Solutions First Data Buypass BridgePay Network Solutions Heartland Payment Systems BridgePay Network Solutions Global Payments
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 01/28/2023 05:39AM

Heartland Payment Systems is currently having connectivity issues. Merchants using the Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Never Miss a Third-Party Outage Again

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3260 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime