Outage in Brightly Software

MySchoolBuilding - Login Issue

Resolved Minor

February 11, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Our team is currently investigating an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.

Components affected

Brightly Software MySchoolBuilding

Need to monitor Brightly Software outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/11/2026 05:19PM

We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.

INVESTIGATING about 1 month ago - at 02/11/2026 04:06PM

Our team is continuing to investigate an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.

INVESTIGATING about 1 month ago - at 02/11/2026 03:02PM

INVESTIGATING about 1 month ago - at 02/11/2026 01:32PM

Latest Brightly Software outages

Asset Essentials - Latency Issue - 7 days ago

Asset Essentials-Blank New Dashboard Issue - 11 days ago

MySchoolBuilding - Login Issue - about 1 month ago

Origin - Error when accessing Login page - about 1 month ago

TheWorxHub - Latency - about 2 months ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook