Outage in Brightly Software
MySchoolBuilding - Login Issue
Resolved MinorIncident Report
Our team is currently investigating an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
Components affected
Brightly Software MySchoolBuildingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/11/2026 05:19PM
We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
INVESTIGATING
2 months ago - at 02/11/2026 04:06PM
Our team is continuing to investigate an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
INVESTIGATING
2 months ago - at 02/11/2026 03:02PM
Our team is continuing to investigate an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
INVESTIGATING
2 months ago - at 02/11/2026 01:32PM
Our team is currently investigating an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
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