Check if Brightly Software is down, official outages, user-reported issues, and outages map.
Brightly Software is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 136 incidents since started monitoring Brightly Software status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Brightly Software outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 08:12 AM EDT | 
                                              
                                                Minor
                                              
                                             Our team is currently investigating a latency issue with Asset Essentials. This is being investig...
                                             | 1 day | 
| Oct 03, 2025 01:59 PM EDT | 
                                              
                                                Minor
                                              
                                             We have identified an issue with the Contact and Billing information in Event Manager.  Until thi...
                                             | 4 days | 
| Oct 01, 2025 08:33 AM EDT | 
                                              
                                                Minor
                                              
                                             Our team is currently investigating an intermittent issue impacting access to Asset Essentials. I...
                                             | 1 day | 
| Sep 24, 2025 02:59 PM EDT | 
                                              
                                                Minor
                                              
                                             Our team is actively investigating reports of latency affecting the Location Staff Search feature...
                                             | about 2 hours | 
| Sep 19, 2025 05:09 PM EDT | 
                                              
                                                Minor
                                              
                                             We’ve identified an issue affecting PowerBI reports in Asset Essentials, where some reports are f...
                                             | about 1 month | 
| Sep 16, 2025 04:11 PM EDT | 
                                              
                                                Major
                                              
                                             Our team is currently investigating an issue with sites not loading within Senior Living in TheWo...
                                             | 34 minutes | 
| Aug 14, 2025 11:37 AM EDT | 
                                              
                                                Minor
                                              
                                             Our team is currently investigating a 500 Error on the Move History Panel within TheWorxHub. This...
                                             | about 22 hours | 
| Aug 01, 2025 12:19 PM EDT | 
                                              
                                                Minor
                                              
                                             Our team is currently investigating an issue in FSDirect where some Task Notification Emails are ...
                                             | 10 days | 
| Aug 01, 2025 12:04 PM EDT | 
                                              
                                                Minor
                                              
                                             Our team is currently investigating an issue with receiving password reset emails for Asset Essen...
                                             | 10 days | 
| Aug 01, 2025 09:15 AM EDT | 
                                              
                                                Minor
                                              
                                             Our team is investigating an issue with delays in scheduled work order generation in TheWorxHub. ...
                                             | 10 days | 
 
    See what users are saying about Brightly Software issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Mark - Schooldude Maint. Direct and FS Direct down?.
Brightly Software offers a suite of management tools including asset tracking, government operations, utility management, energy optimization, event scheduling, and facility automation services.
Monitoring Brightly Software since January 2023
Tracking 50 Brightly Software services and regions
35 incidents in 2025
IsDown is a status page aggregator that monitors if Brightly Software and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Brightly Software, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Brightly Software (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Brightly Software's 50 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Brightly Software and other services.
 
            IsDown checks Brightly Software official status page for major/minor outages or downtimes. A major outage is when Brightly Software experiences a critical issue that severely affects one or more services/regions. A minor incident is when Brightly Software experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Brightly Software outage, we send you an alert and update your dashboard and status page.
Brightly Software and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Brightly Software status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Brightly Software publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Brightly Software and all their 50 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Brightly Software but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Brightly Software and other services.
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                        IsDown integrates with 20+ tools. Connect the status of Brightly Software and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Brightly Software down?'
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                        While Downdetector relies on user-submitted reports to detect Brightly Software outages, IsDown monitors Brightly Software's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Brightly Software status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Brightly Software in a single dashboard. | ||
| Instant Brightly Software outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Brightly Software official status and user-reported issues. | ||
| Maintenance feed for Brightly Software | ||
| Granular alerts filtering by Brightly Software components and regions. | 
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Brightly Software isn't down. You can check Brightly Software status and incident details on the top of the page. IsDown continuously monitors Brightly Software official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Brightly Software is currently operational. You can check Brightly Software status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Brightly Software being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Brightly Software official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Brightly Software last outage was on October 20, 2025 with the title "Asset Essentials - Latency"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Brightly Software and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Brightly Software is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Brightly Software's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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