Outage in Brightly Software
Asset Essentials - Delay in receiving password reset emails
Resolved MinorIncident Report
Our team is currently investigating an issue with receiving password reset emails for Asset Essentials. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/11/2025 02:00PM
This incident has been resolved.
MONITORING
3 months ago - at 08/01/2025 07:48PM
Our team has implemented a fix for this issue and will continue to monitor all systems. If you had previously submitted a password reset, try resetting again to trigger a new reset email. Thank you for your patience!
INVESTIGATING
3 months ago - at 08/01/2025 04:04PM
Our team is currently investigating an issue with receiving password reset emails for Asset Essentials. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page.
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