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Outage in Brightly Software

Event Manager - Error message when logging in

Resolved Minor
March 26, 2026 - Started 6 days ago - Lasted about 23 hours
Official incident page

Incident Report

Our team is currently investigating an issue where users are getting an error message when logging into Event Manager. This is a top priority for our team and we hope to have a resolution soon. As a workaround for this issue, please refresh your screen after getting the error and you should be logged in. We apologize for the inconvenience and will continue to post updates on this page. Please contact events.support@brightlysoftware.com if you have any questions.
Components affected
Brightly Software Event Manager

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 03/27/2026 12:51PM

This issue has been resolved. Thank you for your patience. Please contact events.support@brightlysoftware.com if you have any questions.

MONITORING 5 days ago - at 03/27/2026 12:05AM

Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact events.support@brightlysoftware.com if you have any questions.

INVESTIGATING 5 days ago - at 03/26/2026 06:13PM

We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Please contact events.support@brightlysoftware.com if you have any questions.

INVESTIGATING 6 days ago - at 03/26/2026 02:29PM

Our team is currently investigating an issue where users are getting an error message when logging into Event Manager. This is a top priority for our team and we hope to have a resolution soon. As a workaround for this issue, please refresh your screen after getting the error and you should be logged in. We apologize for the inconvenience and will continue to post updates on this page. Please contact events.support@brightlysoftware.com if you have any questions.

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