Outage in Brightly Software

FSDirect - Incorrect Task Notification Information

Resolved Minor
August 01, 2025 - Started 3 months ago - Lasted 10 days
Official incident page

Incident Report

Our team is currently investigating an issue in FSDirect where some Task Notification Emails are showing incorrect Buildings and/or Rooms. This is being investigated as our top priority, and we will work to have a resolution out as soon as possible. In the meantime, we recommend logging into FSDirect to view any tasks that are assigned to you. Thank you for your patience! Please contact events.support@brightlysoftware.com if you have any questions.
Components affected
Brightly Software FSDirect

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/11/2025 01:59PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 08/01/2025 04:19PM

Our team is currently investigating an issue in FSDirect where some Task Notification Emails are showing incorrect Buildings and/or Rooms. This is being investigated as our top priority, and we will work to have a resolution out as soon as possible. In the meantime, we recommend logging into FSDirect to view any tasks that are assigned to you. Thank you for your patience! Please contact events.support@brightlysoftware.com if you have any questions.

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