Outage in Brightly Software
MySchoolBuilding - Login Issue
Resolved MinorIncident Report
We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 02/16/2026 03:41PM
This issue has been resolved. Thank you for your patience!
MONITORING
9 days ago - at 02/12/2026 03:24PM
While the change has been fully implemented, DNS updates can take some time to fully propagate, so some users may continue to see intermittent access issues for up to another 24 hours. If you are still experiencing any problems, try again using this link https://login.myschoolbuilding.com/msb or accessing the page using an incognito browser.
If you need further assistance, please contact us at support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
MONITORING
10 days ago - at 02/11/2026 07:08PM
We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
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