Outage in Brightly Software
FacilityDude - Error when logging in for MST clients
Resolved MinorIncident Report
Our team is currently investigating an issue causing an error message in FacilityDude when logging into an application. The issue is impacting clients in the Mountain Standard Time (MST) zone. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
Components affected
Brightly Software MyFacilityDudeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/23/2026 06:26PM
This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.
MONITORING
about 1 month ago - at 03/23/2026 03:46PM
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact support@brightlysoftware.com if you have any questions.
INVESTIGATING
about 1 month ago - at 03/23/2026 03:16PM
Our team is currently investigating an issue causing an error message in FacilityDude when logging into an application. The issue is impacting clients in the Mountain Standard Time (MST) zone. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
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