Outage in Brightly Software
Asset Essentials - Request by Email Issue
Resolved MinorIncident Report
Our team is currently investigating an issue with Requests submitted by Email not creating work orders in Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please follow this page for updates and contact assetessentialshelp@brightlysoftware.com if you have any questions.
Components affected
Brightly Software Asset EssentialsNeed to monitor Brightly Software outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/25/2026 01:33PM
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
INVESTIGATING
8 days ago - at 03/24/2026 02:50PM
Our team is currently investigating an issue with Requests submitted by Email not creating work orders in Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please follow this page for updates and contact assetessentialshelp@brightlysoftware.com if you have any questions.
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