Outage in brightwheel

Degraded Performance

Resolved Minor
July 30, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineers are actively working to identify the cause of the issue affecting the brightwheel platform. We will provide further updates as soon as they become available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/30/2025 03:35PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 07/30/2025 03:20PM

Brightwheel engineers have identified the cause of the issue affecting our platform and are working diligently to resolve it as quickly as possible. We will provide more information as it becomes available.

INVESTIGATING 6 months ago - at 07/30/2025 02:17PM

Our engineers are actively working to identify the cause of the issue affecting the brightwheel platform. We will provide further updates as soon as they become available. Thank you for your patience.

INVESTIGATING 6 months ago - at 07/30/2025 01:47PM

Our engineers are actively working to identify the cause of the issue affecting the brightwheel platform. We will provide further updates as soon as they become available. Thank you for your patience.

Latest brightwheel outages

AWS Outage Affecting Brightwheel Services - 3 months ago
Report Data Delay - over 1 year ago
Page loading - over 1 year ago
Email delivery - over 1 year ago
Degraded Performance - almost 2 years ago

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