Brillium platform performance

The Brillium platform is fully available to all customers and is operating as expected. Our engineering team has confirmed system stability following the recent upgrade.

A post‑incident review is currently being completed and will be published on the Brillium Status page once finalized. Thank you for your patience and continued trust.

Brillium continues working to ensure all customers are fully up and running following the latest platform upgrade. At this time, only one customer remains offline, and our engineering team is actively working to restore service.

Once complete, we will continue to monitor the platform to ensure stability and expected performance. This upgrade also introduces new AI‑powered essay grading assistance. Additional information about this feature is available on our website. If you are interested in learning more or experience any issues related to the upgrade, please contact the Brillium Support Team.

The Brillium platform has been restored for nearly all customers, with the exception of two accounts. Our engineering team is actively working to bring the remaining customers fully online early this morning (Eastern Time).

We will continue to monitor platform performance over the next 24–36 hours to ensure stability and expected operation. If you experience any issues, please contact the Brillium Support Team for assistance.

Many customers are now able to access the Brillium platform as service continues to be restored. The platform is still in the process of stabilizing, and some users may experience slower performance while demand remains high. Our team is actively addressing remaining issues and will continue to provide updates as stability improves. Thank you for your continued patience.

The upgrade process is nearing completion, with the majority of customers now successfully migrated. We are completing the final steps and will share another update as soon as the process is fully finished. Thank you for your continued patience.

Progress continues as our team works diligently to bring the Brillium platform back online. We appreciate your patience while we complete improvements that will enhance overall platform functionality and reliability. This release will introduce our new AI Essay Grading service which required some migration of existing essays. Additional information about this feature is available on our website. Further updates will be shared as progress continues.

Our engineering team is continuing work on the upgrade and has made additional adjustments to support customers with larger amounts of data. These steps will help ensure a smoother and more reliable upgrade experience. We appreciate your patience and will continue to share updates as progress continues.

Our engineering team continues to make progress on the platform upgrade. We will provide another update as soon as the Brillium Assessment Builder is back online or if there are any material changes to share.

Our engineers have identified the issue and applying a fix now.

The Brillium Assessment Builder is currently unavailable due to unexpected performance issues encountered during a platform upgrade. While upgrades are typically completed without downtime, this particular update introduced challenges that were not identified during extensive pre-release testing. We sincerely apologize for the disruption and are working as quickly as possible to restore full service. We will provide another update as soon as more information is available.