Service Disruption Affecting Some Customers

All customers that experienced issues have been remediated and tested.

The issue has been identified and the team is applying remediation at this time. We expect all instance issues for affected customers to be resolved shortly.

The team has rulled out some possible causes for the small number of customers experiencing access issues. They are continuing the investigation and will provide additional updates shortly.

The team is still working to resolve issue experienced by a few customer instances.

The team is still working to resolve issue experienced by a few customer instances.

We are aware that a small number of customers are currently experiencing service disruptions and may be unable to access the platform. Our team has identified the issue and is aggressively working to restore service as quickly as possible.

We understand the impact this may have on your operations and are treating this as our highest priority. We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding while we work to resolve this issue.