Outage in Bringg

SMS degradation: Our system has detected abnormalities in Twilio API requests and we are actively monitoring

Resolved Minor
February 14, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are monitoring the abnormalities in Twilio API requests. Twilio reported: "We are currently investigating errors for the Twilio Rest API, impacting multiple Twilio services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Feb 14, 13:04 PST" https://status.twilio.com/
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/14/2024 10:57PM

Update from Twilio:

"All services impacted by the issues with the Twilio Rest API have recovered and are operating as intended. This incident has been resolved."

This incident has been resolved.

MONITORING 10 months ago - at 02/14/2024 10:05PM

Update from Twilio:
"We're seeing recovery in the Twilio Rest API, impacting multiple Twilio services. Please see impacted services as follows:

Taskrouter: Customers are unable to create, update, or delete via REST API
Flex platform: Agent Login/Inbound outbound conversation
Programmable Video: Unable to create and modify rooms via Rest API
Verify: To be determined
Programmable Messaging (SMS): Customers may experience 5XX errors

We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available."

INVESTIGATING 10 months ago - at 02/14/2024 09:50PM

We are seeing improvements in Twilio API requests, we continue to monitor the issue

INVESTIGATING 10 months ago - at 02/14/2024 09:30PM

Update from Twilio:
"We are experiencing issues with the Twilio Rest API, impacting multiple Twilio services. We're seeing impact on Very, Programmable Messaging (SMS), Taksrouter and Flex agent login/inbound conversations. Our engineering team is actively working to resolve the issue. We expect to provide another update in 30 mins or as soon as more information becomes available."
https://status.twilio.com/incidents/dhb0hj0dm9qf

INVESTIGATING 10 months ago - at 02/14/2024 09:24PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 02/14/2024 09:19PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 02/14/2024 09:07PM

We are monitoring the abnormalities in Twilio API requests.
Twilio reported:
"We are currently investigating errors for the Twilio Rest API, impacting multiple Twilio services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Feb 14, 13:04 PST"
https://status.twilio.com/

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