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This incident has been resolved.
A fix has been implemented on the Salesforce side and we are monitoring the changes.
At this moment the support portal is up and running.
We are currently aware of an external Salesforce outage that is impacting the ability to open new support cases and receive updates on existing ones.
Salesforce is actively working to resolve the issue, and we are closely monitoring the situation.
We will provide updates as soon as they become available. Thank you for your understanding and patience.
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