Outage in Bringg

Route planner crashing when trying to view an unassigned stop

Resolved Major
November 20, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Problem: Route Planner crashes when trying to view an unassigned stop. Causes: The cause was identified as the recent front-end deployment. Steps to resolve: The team is reverting the front-end deployment to resolve the issue.
Components affected
Bringg Dispatch Interface / Dashboard (EU1-AWS) Bringg Dispatch Interface / Dashboard (US1-AWS) Bringg Dispatch Interface / Dashboard (EU2-GCP) Bringg Dispatch Interface / Dashboard (US2-GCP)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/20/2024 03:18PM

The issue fix is confirmed! Thank you for your patience.

IDENTIFIED about 1 month ago - at 11/20/2024 02:34PM

Problem: Route Planner crashes when trying to view an unassigned stop.

Causes: The cause was identified as the recent front-end deployment.

Steps to resolve: The team is reverting the front-end deployment to resolve the issue.

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