Outage in Brivo

Brivo Smart Home server outage

Resolved Major
July 18, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption impacting Brivo Gateway communication with our servers. We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.
Components affected
Brivo Smart Home
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/18/2024 08:54PM

System is performing as expected.

MONITORING 5 months ago - at 07/18/2024 08:19PM

We have resolved the issue that prevented our system from communicating with our gateways. System is now performing as expected and we are monitoring our servers closely.

IDENTIFIED 5 months ago - at 07/18/2024 06:22PM

We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.

INVESTIGATING 5 months ago - at 07/18/2024 06:19PM

We are currently experiencing a service disruption impacting Brivo Gateway communication with our servers. We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.

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