Outage in Brivo
Identified issue with BMK Mobile Application
Minor
November 13, 2026 - Started about 5 hours ago
Official incident page
Official incident page
Incident Report
We are currently working on resolving issues with BMK mobile application. Users may experience issues when linking accounts with phone numbers or redeeming BMK passes on Android phones in the EU zone
Components affected
Brivo Mobile PassTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 5 hours ago - at 11/13/2026 02:13PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 5 hours ago - at 11/13/2026 02:07PM
Issue has been identified and a hotfix is ongoing
INVESTIGATING
about 5 hours ago - at 11/13/2026 02:06PM
We are currently working on resolving issues with BMK mobile application. Users may experience issues when linking accounts with phone numbers or redeeming BMK passes on Android phones in the EU zone
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