Broadcom Outage History

Broadcom's Cloud SWG service experienced DNS resolution failures specifically affecting .de (German) domains for 17.9 hours. This major incident prevented users from accessing German websites and services through the secure web gateway. The service has been restored and DNS resolution for .de domains is now functioning normally.

Broadcom's Carbon Black service experienced a major incident where fields were missing from Event/Alert Search functionality and the Data Forwarder component. The issue affected users' ability to properly search events and alerts, as well as data forwarding capabilities. The incident was resolved after 23.3 hours of service disruption.

CloudHealth experienced a major service incident involving degraded asset ingestion that lasted 142.7 hours (approximately 6 days). The incident affected the platform's ability to properly ingest and process asset data. The service has since been restored to normal operation.

The Broadcom CASB (Cloud Access Security Broker) Gatelet service experienced a major outage that lasted 28.1 hours. This outage would have prevented users from accessing cloud security monitoring and policy enforcement capabilities through the CASB platform. The service has since been restored to normal operation.

Broadcom's Carbon Black service experienced a major event processing issue that lasted 9.5 hours. The incident affected the system's ability to process security events, which would have impacted threat detection and monitoring capabilities for users. The service has since been restored to normal operation.

VMware Cloud on AWS experienced a major service incident where the cloud console became unavailable to users. The outage prevented customers from accessing the management interface for their VMware Cloud on AWS environments. The incident was resolved after approximately 1.6 hours, restoring full console functionality.

VMware Live Recovery (VLR) Cloud Console experienced a major outage that rendered the service unavailable for 25.5 hours. The incident affected users' ability to access the cloud console interface for VMware Live Recovery operations. The service has been restored to normal operation.

The Broadcom APIM NA Staging Portal experienced intermittent synchronization problems that lasted 73.7 hours. This was classified as a major incident affecting the staging environment's portal functionality. The incident has been resolved, restoring normal synchronization operations to the affected portal.

Broadcom experienced a major service incident where both Production-US-002 and Non-Production-US-002 environments became unavailable. The outage affected both production and non-production systems in the US-002 region for approximately 25 hours. The incident has been resolved and services have been restored.

AppNeta experienced a major incident where application node alarms incorrectly displayed as active when they should have been cleared, creating false alert conditions across all application nodes. This alarm state inconsistency lasted for approximately 163 hours (nearly 7 days), potentially causing confusion for monitoring and alerting systems. The incident has been resolved, restoring proper alarm state management functionality.