Broadcom Outage History

VMware Cloud on AWS experienced a major service incident where the cloud console became unavailable to users. The outage prevented customers from accessing the management interface for their VMware Cloud on AWS environments. The incident was resolved after approximately 1.6 hours, restoring full console functionality.

VMware Live Recovery (VLR) Cloud Console experienced a major outage that rendered the service unavailable for 25.5 hours. The incident affected users' ability to access the cloud console interface for VMware Live Recovery operations. The service has been restored to normal operation.

Broadcom experienced a major service incident where both Production-US-002 and Non-Production-US-002 environments became unavailable. The outage affected both production and non-production systems in the US-002 region for approximately 25 hours. The incident has been resolved and services have been restored.

AppNeta experienced a major incident where application node alarms incorrectly displayed as active when they should have been cleared, creating false alert conditions across all application nodes. This alarm state inconsistency lasted for approximately 163 hours (nearly 7 days), potentially causing confusion for monitoring and alerting systems. The incident has been resolved, restoring proper alarm state management functionality.

Broadcom's Clarity Non-Production Australia AU1 systems (001/002/003) experienced a Group ID unavailability issue that lasted 70.2 hours. This was classified as a minor service incident affecting the Australian non-production environment. The incident has been resolved, restoring Group ID functionality to the affected systems.

Broadcom's Sydney Australia region experienced an outage that lasted 71.1 hours, classified as a minor incident. The regional unavailability affected services and infrastructure in the Sydney area. The incident has been resolved after nearly three days of downtime.

Broadcom's Carbon Black service experienced delays in processing events and alerts for 5.3 hours. The incident was classified as minor and has been resolved. Event and alert processing functionality has returned to normal operations.

Broadcom APM experienced a major service incident involving a monitoring policy issue with Application Node [app-01]. The incident lasted 26 minutes and was classified as having major impact on service operations. The issue has been resolved, though specific details about the resolution method were not provided in the incident report.