Outage in Broadvoice
Communicator messaging errors
Resolved Major
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Outage Details
We're investigating an error rate around messaging within the Communicator mobile and desktop platforms.
Components affected
Broadvoice CommunicatorLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 09/09/2023 12:57AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 09/08/2023 04:05PM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 09/08/2023 01:57PM
We have temporarily disabled presence visibility when loading Communicator.
This will be re-enabled soon, when a final fix is released.
MONITORING
almost 2 years ago - at 09/08/2023 01:36PM
We continue to monitor the results.
MONITORING
almost 2 years ago - at 09/08/2023 11:40AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 09/08/2023 10:47AM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 09/08/2023 09:23AM
We're investigating an error rate around messaging within the Communicator mobile and desktop platforms.
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