Outage in Broadvoice

Bhive Dial By Name Not Working

Resolved Minor
June 10, 2024 - Started 6 months ago - Lasted 9 days
Official incident page

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Outage Details

We are currently investigating an issue where, when using Dial By Name, the caller is hearing multiple beeps instead of the prompt asking to dial the user's name.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/20/2024 01:25AM

This incident has been resolved.

MONITORING 6 months ago - at 06/10/2024 04:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 06/10/2024 03:05PM

We are currently investigating an issue where, when using Dial By Name, the caller is hearing multiple beeps instead of the prompt asking to dial the user's name.

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