Outage in Broadvoice

Issue with b-hive for iOS

Resolved Minor
June 25, 2024 - Started 6 months ago - Lasted 2 days
Official incident page

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Outage Details

Customers utilizing iOS are having issues with receiving inbound calls. Outbound calls are working for these customers.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/27/2024 04:39PM

Our engineering team is working to fully resolve the push notification issue on the iOS app. The app will function properly as long as it is open and active. We are addressing this as quickly as possible and appreciate your patience. We apologize for any inconvenience.

IDENTIFIED 6 months ago - at 06/26/2024 05:34PM

Our engineering team is working to fully resolve the push notification issue on the iOS app. The app will function properly as long as it is open and active. We are addressing this as quickly as possible and appreciate your patience. We apologize for any inconvenience.

IDENTIFIED 6 months ago - at 06/26/2024 06:19AM

Our engineering team is continuing to work to fully resolve the issue with push notifications on the iOS mobile application. Customers can use the app as long as it remains in the foreground and is active. We are working to resolve this issue as soon as possible. We appreciate your patience and apologize for any inconvenience.

IDENTIFIED 6 months ago - at 06/25/2024 10:59PM

Customers can use the app as long as it is in the foreground and active. We are working to resolve this issue.

INVESTIGATING 6 months ago - at 06/25/2024 09:07PM

Customers utilizing iOS are having issues with receiving inbound calls. Outbound calls are working for these customers.

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