Outage in Buffer

Limited data within Analytics for Facebook "Overview" tab

Resolved Minor
November 07, 2023 - Started almost 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating what looks to be a Meta API bug that is limiting what data we are able to pull into the "Overview" tab within Buffer Analytics for Facebook pages. We apologise for the inconvenience this is causing and as soon as we have more information from Meta on the issue, we will update this page.
Components affected
Buffer Social Network Integrations
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/09/2023 10:08PM

We're happy to report that the issue with the Facebook Page "Overview" tab in Analytics has been resolved. The data should be backfilled for November 3rd-5th and there should no longer be any gaps.

We really appreciate you hanging in there with us as we worked on resolving this issue. Let us know if you continue to see any gaps in data. We'd be happy to help!

INVESTIGATING almost 2 years ago - at 11/07/2023 07:27PM

We are currently investigating what looks to be a Meta API bug that is limiting what data we are able to pull into the "Overview" tab within Buffer Analytics for Facebook pages. We apologise for the inconvenience this is causing and as soon as we have more information from Meta on the issue, we will update this page.

Latest Buffer outages

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Issue Connecting Channels in iOS and Android Apps - about 1 month ago

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