Outage in Buffer

Threads posts stuck in processing

Resolved Minor
February 06, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are seeing an increased number of posts to Threads failing to publish. These posts will appear in the Queue with an error message due to being "stuck in processing." Our team is investigating this.
Components affected
Buffer Web Platform
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/06/2025 04:17PM

After monitoring for stability, we're confident this issue is resolved. We appreciate your patience as we addressed these issues.

MONITORING 3 months ago - at 02/06/2025 03:57PM

We have addressed the underlying cause, and publishing for Threads should be back to normal. We'll continue to monitor, however, to ensure things stay stable.

INVESTIGATING 3 months ago - at 02/06/2025 02:46PM

We're continuing to investigate this situation. Although we've made some changes that appear to have mitigated some of the issues, we're continuing to work on the underlying cause.

INVESTIGATING 3 months ago - at 02/06/2025 12:56PM

We are seeing an increased number of posts to Threads failing to publish. These posts will appear in the Queue with an error message due to being "stuck in processing." Our team is investigating this.

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