Outage in Buffer

Buffer Downtime

Resolved Major
February 20, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating an issue impacting Buffer's availability. We're all hands on deck investigating the cause. We'll post more information on this page as it comes available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/20/2025 03:43PM

After monitoring for 30 minutes, we're confident that Buffer has fully recovered and all systems are stable. This downtime incident is now resolved.

To summarize the impact, during the downtime Buffer was largely inaccessible. In addition, posts were not being published during this period. After recovering from the downtime, Buffer began to process those scheduled posts. This potentially resulted in some posts being marked as "Failed" or "Stuck" in the queue. These posts can be retried or removed at this time.

Again, we're very sorry for the impact this has had. The team is reviewing the cause and are taking steps to prevent this moving forward.

MONITORING 2 months ago - at 02/20/2025 03:05PM

Buffer has fully recovered from the downtime. We apologize for the trouble this has caused this morning and very much appreciate your patience as we worked through the issue.

We'll continue on in a monitoring state for the next bit before fully moving to viewing the issue as resolved.

IDENTIFIED 2 months ago - at 02/20/2025 02:31PM

We've made some changes which appear to have started the service back to recovery. We're still working on some other changes and will continue to update this page as we have information to share.

IDENTIFIED 2 months ago - at 02/20/2025 02:00PM

We've identified the root cause of the issue and we're taking the needed actions to resolve. We're continuing to dedicate all resources to ensure we bring about a resolution as quickly as possible.

INVESTIGATING 2 months ago - at 02/20/2025 01:39PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/20/2025 01:34PM

We're currently investigating an issue impacting Buffer's availability. We're all hands on deck investigating the cause. We'll post more information on this page as it comes available.

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