Outage in Buffer
Issue with pulling in Instagram and Threads comments in Engagement tools and Instagram Story analytics
Resolved Minor
November 19, 2025 - Started 13 days ago
- Lasted about 9 hours
Incident Report
We’ve identified an issue with pulling in Threads and Instagram comments into Community and Engage, as well as an issue with Instagram Story analytics in Analyze. Our team is currently investigating. We sincerely apologise for the disruption and will continue to update you on our progress.
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Latest Updates ( sorted recent to last )
MONITORING
12 days ago - at 11/20/2025 04:33AM
We’re now seeing Instagram and Threads comments successfully pulling into Community and Engage again, and Instagram Story analytics in Analyze are returning to normal levels.
We’ll continue to monitor the situation closely and will update this page if anything changes.
IDENTIFIED
13 days ago - at 11/19/2025 08:55PM
We’ve identified an issue with pulling in Threads and Instagram comments into Community and Engage, as well as an issue with Instagram Story analytics in Analyze. Our team is currently investigating. We sincerely apologise for the disruption and will continue to update you on our progress.
Latest Buffer outages
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Issue publishing videos to Instagram and Threads. - 13 days ago
Issue Publishing Posts to X - 14 days ago
Issue Publishing Video Posts/Reels to Facebook - 18 days ago
Issue with updating Threads comments in Community - 19 days ago
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