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Outage in Bugfender

Degraded device processing

Resolved Major
February 12, 2026 - Started 3 months ago - Lasted about 13 hours
Official incident page

Incident Report

We are currently investigating an issue affecting a subset of devices that appear to be missing some data. Our team is analyzing the root cause and assessing the impact. We will provide further updates as soon as we have more information.
Components affected
Bugfender Log ingestion API

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/13/2026 10:03AM

This incident has been resolved.

MONITORING 3 months ago - at 02/13/2026 01:00AM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 02/13/2026 12:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 02/12/2026 11:39PM

We are currently investigating this issue.

MONITORING 3 months ago - at 02/12/2026 11:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/12/2026 10:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/12/2026 09:45PM

We are currently investigating an issue affecting a subset of devices that appear to be missing some data. Our team is analyzing the root cause and assessing the impact. We will provide further updates as soon as we have more information.

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