Outage in BuildingLink

Site issue - Some site resources may be inaccessible

Resolved Minor
January 14, 2025 - Started 10 months ago - Lasted 3 days
Official incident page

Incident Report

We have identified an issue related to a third party vendor that is affecting sites using the Public Display, some Maintenance features (such as retrieving generated files like PDFs), some Announcements features, and Unit Overview (Unit documents are inaccessible at this time). We are working toward a solution to resolve this.
Components affected
BuildingLink Management Portal

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/17/2025 08:25PM

This incident has been resolved.

MONITORING 10 months ago - at 01/16/2025 02:35AM

We have implemented a fix to an issue related to a third party vendor that is affecting sites. We are monitoring the results.

IDENTIFIED 10 months ago - at 01/15/2025 07:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 01/15/2025 01:51AM

We have identified an issue related to a third party vendor that is affecting sites using the Public Display, some Maintenance features (such as retrieving generated files like PDFs), some Announcements features, and Unit Overview (Unit documents are inaccessible at this time). We are working toward a solution to resolve this.

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