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Outage in BuildingLink

Maintenance Request Notification Delivery Issues

Resolved Major
May 06, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

IDENTIFIED We are currently investigating reports of maintenance request notifications failing to deliver to property staff and residents. Our team is actively working to identify the root cause and will resolve this issue as soon as possible. IDENTIFIÉ Nous enquêtons actuellement sur des signalements indiquant que les notifications de demandes de maintenance ne sont pas envoyées au personnel des propriétés ni aux résidents. Notre équipe travaille activement à identifier la cause principale et à résoudre ce problème dans les plus brefs délais. IDENTIFICADO Actualmente estamos investigando reportes de notificaciones de solicitudes de mantenimiento que no se están entregando al personal de la propiedad ni a los residentes. Nuestro equipo está trabajando activamente para identificar la causa raíz y resolver este problema lo antes posible.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/06/2026 04:08PM

This incident has been resolved.

MONITORING 4 days ago - at 05/06/2026 03:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 05/06/2026 02:48PM

IDENTIFIED

We are currently investigating reports of maintenance request notifications failing to deliver to property staff and residents. Our team is actively working to identify the root cause and will resolve this issue as soon as possible.

IDENTIFIÉ

Nous enquêtons actuellement sur des signalements indiquant que les notifications de demandes de maintenance ne sont pas envoyées au personnel des propriétés ni aux résidents. Notre équipe travaille activement à identifier la cause principale et à résoudre ce problème dans les plus brefs délais.

IDENTIFICADO

Actualmente estamos investigando reportes de notificaciones de solicitudes de mantenimiento que no se están entregando al personal de la propiedad ni a los residentes. Nuestro equipo está trabajando activamente para identificar la causa raíz y resolver este problema lo antes posible.

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