Outage in BuildingLink
Email Delays - Password Reset Emails Delayed
Resolved MinorIncident Report
Due to an unexpected issue, we are experiencing significant email delays. This should only be affecting password reset emails. Emails will be processed and sent. Please do not attempt to resend your email during this time.
Components affected
BuildingLink EmailTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 05/13/2026 10:05PM
This incident has been resolved.
MONITORING
about 4 hours ago - at 05/13/2026 09:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 5 hours ago - at 05/13/2026 08:37PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 10 hours ago - at 05/13/2026 02:58PM
Due to an unexpected issue, we are experiencing significant email delays. This should only be affecting password reset emails. Emails will be processed and sent. Please do not attempt to resend your email during this time.
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