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Outage in BuildingLink

Service Interruption - Send Email

Minor
October 14, 2026 - Started about 5 hours ago
Official incident page

Incident Report

We have received reports of site performance issues in the Send Email module resulting in drafts not saving and emails not sending. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements concernant des problèmes de performance du site dans le module d'envoi d'e-mails, entraînant l'impossibilité d'enregistrer les brouillons et d'envoyer les e-mails. Notre équipe enquête activement et résoudra ce problème dans les plus brefs délais. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento en el módulo de envío de correos electrónicos, lo que impide guardar borradores y enviar mensajes. Nuestro equipo está investigando activamente la situación y resolverá el problema lo antes posible.
Components affected
BuildingLink Management Portal

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 10/14/2026 09:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 5 hours ago - at 10/14/2026 07:29PM

We have received reports of site performance issues in the Send Email module resulting in drafts not saving and emails not sending. Our team is actively investigating and will resolve this issue as soon as possible.

EN COURS D'INVESTIGATION :
Nous avons reçu des signalements concernant des problèmes de performance du site dans le module d'envoi d'e-mails, entraînant l'impossibilité d'enregistrer les brouillons et d'envoyer les e-mails. Notre équipe enquête activement et résoudra ce problème dans les plus brefs délais.

INVESTIGANDO:
Hemos recibido informes sobre problemas de rendimiento en el módulo de envío de correos electrónicos, lo que impide guardar borradores y enviar mensajes. Nuestro equipo está investigando activamente la situación y resolverá el problema lo antes posible.

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