Degraded performance

We have completed our mitigation efforts, and have seen a full restoration of service for all users. Our monitoring shows that all customers are now operational and processing normally.

The majority of customers are now operational and processing normally. Remaining customers experiencing issues are having targeted mitigations applied.

The majority of customers are now operational and processing normally. Remaining customers experiencing issues are having targeted mitigations applied.

We continue to see the majority of customers see improvements as jobs are picked up and ran. We are implementing a further mitigation for the remaining impacted customers.

We continue to see the majority of customers see improvements as jobs are picked up and ran. We are investigating means to expand these mitigations to all customers.

We are continuing to see a restoration of services for the majority of our customers.

We’re seeing a partial restoration of services for majority of our customers.

We are still experiencing significant performance degradation to a database cluster. We are performing targeted load shedding to help restore service to broader customer base, before bringing the specific customers online.

We are still experiencing significant database degradation due to load. We are investigating multiple paths to try and resolve the issue.

We are currently experiencing significant database degradation and are continuing to investigate the issue.

The fix rolled out fixed the notification latency but we have run into another issue during this mitigation which the team is actively investigating.

We've identified the cause of delayed notification delivery, a fix is in place and notification latency is recovering

We identified the possible root cause of the issue and are actively working on mitigating the issue

We are currently experiencing degraded performance due to a recurrence of recent database performance issues. Our engineering team is actively investigating and working on mitigating the impact

We are continuing to investigate this issue

We are currently investigating this issue.