Outage in Buildkite
Increased latency and timeouts on REST and GraphQL API
Resolved MinorIncident Report
We are investigating increased latency and timeouts with the REST and GraphQL endpoints.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 09/19/2025 09:17PM
We are happy that request latency has dropped to normal levels so consider this issue resolved.
IDENTIFIED
6 months ago - at 09/19/2025 08:30PM
We have discovered a rogue puma process contributing to the high latency and have restarted it. We are now investigating other processes to determine if they are exhibiting the same rogue behaviour.
INVESTIGATING
6 months ago - at 09/19/2025 07:47PM
We are investigating increased latency and timeouts with the REST and GraphQL endpoints.
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