Increased REST and GraphQL API Latency

We have implemented further mitigations and seen error rates and latency return to acceptable levels. We will continue to investigate the issue to better understand the causes.

The p95 experience on our REST and GraphQL APIs have had a number of latency spikes, as high as 26 seconds and we saw an increase in error rates during this time. We're continuing to implement mitigations, and have seen latency and error rate return to baseline over the last 30 minutes. We are continuing to monitor the issue.

We've seen a recurrence on the latency issue and we're continuing to investigate.

We have seen recovery on the impacted services and are investigating possible root causes

We are continuing to investigate this issue.

We have applied mitigations and are still investigating the cause of the increased latency.

We are investigating reports of increased latency on our REST and GraphQL APIs