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Outage in Buildkite

Increased latency and error rates

Resolved Minor
November 03, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Buildkite experienced increased latency and error rates affecting a subset of customers for approximately 2.2 hours. The issue was traced to webhook processing resources, which were scaled out to address the problem, resulting in a backlog of queued jobs. Full recovery was confirmed once latency returned to normal and the backlog was cleared.

We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/03/2026 08:22PM

We have seen recovery and latency has returned to normal.

MONITORING 8 days ago - at 11/03/2026 07:43PM

We’ve scaled out the resources that process incoming webhooks and are seeing recovery. We’re now working through the backlog of queued jobs and continuing to monitor

INVESTIGATING 8 days ago - at 11/03/2026 06:54PM

We are continuing to investigate. At this time, the issue is limited to a small subset of customers.

INVESTIGATING 8 days ago - at 11/03/2026 06:14PM

We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

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