Buildkite experienced increased latency and error rates affecting the Job Queue for approximately 1.5 hours, causing delays in webhook processing and build creation for a subset of customers. The issue was resolved by patching the webhook-processing deployment to increase capacity, which reduced processing lag and cleared the backlog. Latency returned to normal once recovery was confirmed.
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We have seen recovery and latency has returned to normal.
Delays in processing incoming webhooks and creating builds are improving for affected customers. We patched the webhook-processing deployment to increase capacity and processing lag has dropped. We are monitoring recovery as the remaining backlog clears.
We're still seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.
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