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Outage in Buildkite

Increased latency and error rates

Resolved Minor
November 03, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Buildkite experienced increased latency and error rates affecting the Job Queue for approximately 1.5 hours, causing delays in webhook processing and build creation for a subset of customers. The issue was resolved by patching the webhook-processing deployment to increase capacity, which reduced processing lag and cleared the backlog. Latency returned to normal once recovery was confirmed.

We're still seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.
Components affected
Buildkite Job Queue

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/04/2026 12:07AM

We have seen recovery and latency has returned to normal.

MONITORING 8 days ago - at 11/03/2026 10:56PM

Delays in processing incoming webhooks and creating builds are improving for affected customers. We patched the webhook-processing deployment to increase capacity and processing lag has dropped. We are monitoring recovery as the remaining backlog clears.

INVESTIGATING 8 days ago - at 11/03/2026 10:38PM

We're still seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

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