Outage in Built Technologies

Data Latency Issues

Resolved Minor
October 31, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified the cause of the incident causing data lags across Built Payment Management and Financial Project Management, impacting Reporting, the Payables grid, and Transaction tab, as well as impacting all notifications and reminders. We are working on a solution that will restore full functionality and will provide updates as soon as we have them.
Components affected
Built Technologies Payments
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/31/2024 10:38PM

We’ve confirmed full resolution of the incident. All data has been refreshed and is now up-to-date.

Thank you for your patience. We apologize for any inconvenience this caused.

MONITORING about 2 months ago - at 10/31/2024 08:09PM

At approximately 2:30 PM CT we implemented a fix for the incident, and all Built products are now fully operational. Data updated between 11:30 AM - 2:30 PM CT is currently being refreshed, so some data discrepancies may still remain.

Thank you for your patience during this time. We will provide a final update to confirm when all data is refreshed and up to date.

IDENTIFIED about 2 months ago - at 10/31/2024 07:14PM

We have identified the cause of the incident causing data lags across Built Payment Management and Financial Project Management, impacting Reporting, the Payables grid, and Transaction tab, as well as impacting all notifications and reminders. We are working on a solution that will restore full functionality and will provide updates as soon as we have them.

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