Outage in Built Technologies
Login issues for users w/ text message MFA
Resolved Major
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Outage Details
Components affected
Built Technologies Authentication and User Management Built Technologies Authentication and User ManagementLatest Updates ( sorted recent to last )
The issue blocking some Built users from receiving the valid MFA code text messages required to log into their accounts was resolved at 5:31 PM CT on 10/24.
An issue with one of Built's vendors, Amazon Web Services, is blocking some Built users from receiving the valid MFA code text messages required to log into their accounts. Amazon is aware of the issue and is working to resolve it.
We appreciate your patience. We will provide updates as soon as we receive them.
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