Outage in Built Technologies
Procore Pay App Sync Issues
Resolved Major
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Outage Details
We have identified the cause of the incident identified at 2:18 PM CT on 4/1 impacting Payment Management, causing some users to be blocked from importing projects and commitments, in addition to syncing pay apps from Procore. We are working on a solution that will restore full functionality and expect to have it implemented by 12 PM CT today (4/2).
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
Components affected
Built Technologies PaymentsLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/02/2025 02:50PM
As of 9:45 AM CT on 4/2 we’ve confirmed full resolution of the issue that had been blocking the import of projects, commitments, and pay apps from Procore into Built Payment Management. Any failed imports or syncs have been automatically re-run, and your data should be up-to-date.
IDENTIFIED
about 2 months ago - at 04/02/2025 01:15PM
We have identified the cause of the incident identified at 2:18 PM CT on 4/1 impacting Payment Management, causing some users to be blocked from importing projects and commitments, in addition to syncing pay apps from Procore. We are working on a solution that will restore full functionality and expect to have it implemented by 12 PM CT today (4/2).
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.
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