Outage in Built Technologies

Issues Viewing and Uploading Files

Resolved Major
February 12, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

As of 8:00 AM CT some users are experiencing issues uploading and viewing files within Built. Our team is actively investigating the issue and working towards a resolution. We appreciate your patience and thank you for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/12/2025 08:44PM

We have confirmed full resolution of the issue that had caused data delays and difficulties uploading and viewing files.

Thank you for your patience. We apologize for any inconvenience this caused

MONITORING 3 months ago - at 02/12/2025 05:57PM

At 11:55 AM CT we implemented a fix that restores full functionality, allowing users to upload and view files while ensuring real-time data. We are closely monitoring the situation to ensure the issue remains fully resolved.

Thank you for your patience. We apologize for any inconvenience this caused

IDENTIFIED 3 months ago - at 02/12/2025 04:57PM

At 10:30 AM CT we implemented a partial fix that allows users to upload and view files.
However, we're still experiencing data delays, so reporting, grid views and search results may be out-of-date. We continue to work towards a full resolution and will keep you updated on progress.

Thank you for your patience during this time.

IDENTIFIED 3 months ago - at 02/12/2025 03:43PM

As of 9:30 AM CT we have identified the cause of the incident driving some users to experience issues uploading and viewing files within Built. We are working on a solution that will restore full functionality.

We appreciate your patience and thank you for your understanding.

IDENTIFIED 3 months ago - at 02/12/2025 03:35PM

As of 9:30 AM CT we have identified the cause of the incident driving some users to experience issues uploading and viewing files within Built. We are working on a solution that will restore full functionality.

We appreciate your patience and thank you for your understanding.

IDENTIFIED 3 months ago - at 02/12/2025 03:34PM

As of 9:30 AM CT we have identified the cause of the incident driving some users to experience issues uploading and viewing files within Built. We are working on a solution that will restore full functionality.
We appreciate your patience and thank you for your understanding.

INVESTIGATING 3 months ago - at 02/12/2025 02:39PM

As of 8:00 AM CT some users are experiencing issues uploading and viewing files within Built. Our team is actively investigating the issue and working towards a resolution.
We appreciate your patience and thank you for your understanding.

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